Terms & Conditions

BIRDSMARTUAE is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter and reminder and to personalize your shopping experience with us.

BIRDSMARTUAE uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from budget pet products only last while you are browsing your website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalized shopping experience by displaying products that interest you throughout our product pages, thus providing with more friendly, interesting and enjoyable shopping experience.

Whenever you use our website, or any other website, the computer on which the web pages are stored (the web server) needs to know the network address of your computer so that it can send the requested web pages to your internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalize an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Delivery Policy:

BIRDSMARTUAE offer FREE delivery above order of 400AED. For order below 400AED a 30 AED delivery fee will apply. The delivery will be done within 1-3 days after the order being placed and your delivery time confirmed provided that all items are in stock.

Delivery Schedule:

Delivery to all EMIRATES within the Cities (6 days a week). For delivery outside the cities , delivery will be on demand. Payment terms - Credit Card Payment Online - Cash on delivery (Dirhams only)

Feel free to contact us for any question at info@birdsmartuae.com or call +971557448504 or +971501299974